O'Neill's Pools & Hot Tubs

"We had a pool service for two years after moving to Lakeway. They were adequate, but we had to beg for repairs or anything more than the 5-minute weekly cleaning. Out of frustration, we asked a neighbor about her pool service and she recommended O'Neill's after using them for many years. We switched to O'Neill's several months ago and we now understand our neighbor's enthusiasm. They are in a completely different league than our original pool company was. O'Neill's has deep expertise, is very professional, and responds rapidly to our pool issues. The staff is very competent (Dan is excellent at solving problems and educating me about the pool, and when April cleaned our pool for the first time, we didn't know it could look that good). We receive a weekly email report that tells us the exact status of the pool water and whether we need to make any adjustments, such as adding more water to keep the filter healthy. They have a regular filter-cleaning process every six months so I don't have to think about it. This is how service used to be back in the old days. I am now a big O'Neill's fan."

"I have been using these guys to fix my pool for about 6 years. They are really good. I recently switched to them to clean my pool as well after using three different pool service companies. Feeling stupid that I did not have them do cleaning right away. Always on time. Do a great job. The service guy usually catches repairs that need to be made and schedules that with the office. True one stop pool shop. Pretty sure family owned and local."

"My pump motor failed two days before my daughter and grandchildren visited from out of town. Chris immediately returned my phone call and had a new pump motor installed the next day. I call that great service. My pool service tech, Wes is excellent and my pool always looks great. I am very satisfied with O'Neill's Pools and would not hesitate to recommend O'Neill's to anyone. Mike Hahn Lakeway, TX"

"The people who work at O’Neill’s Pool & Hot Tubs have become friends through the past 2-1/2 years we’ve known them. We’ve had our pool for 4-1/2 years and have used 2 other pool companies prior to finding O’Neill’s. They are knowledgeable and get the job done. It can be a little job or one that needs more attention. O’Neill’s has come the next day on occasion because they have a great deal of common used stock on hand. They’re there if you need them. I can’t say anything bad about them. I trust them with our pool and hot tub."

"O’Neills has serviced our pool for the last 5 years. We have been very pleased. Our system is older so we’re getting to the stage where large ticket items are going out. They have done a great job of explaining the options on updates technology and when it’s a smarter investment and when I can just replace what I have until parts are no longer available for the the unit. They have taken great care of us and are prompt to take care of any device or maintenance issues. Kasey, our tech is awesome!!"