Ingrid W. Brown, M.D. 1490 Rusk Road, Round Rock, TX 78665

"Dr. Brown works well with Dr. Rumph and they refer patients back and forth depending on specialty. Will take time to discuss any issue. Appreciated."

"I like Dr. Brown. I believe she is thorough, caring, and knowledgeable, but I have some issues with her staff. On three separate occasions I have left messages for the front office and assistant to call me back, but they never did. (I had to leave messages because I couldn't get anyone to answer the phone during business hours.) I realize the assistant could have been with other patients, but as of 48 hours of leaving a message, she hasn't called me back yet. Maybe her voice mail that says "next business day if you call after 4" should be changed. This last time recently is what prompted my review. I had an issue that was very important - to me anyway - but I guess not to them. Very disappointed."

"I saw Dr. Brown once after seeing her excellent reviews, but I personally would not recommend her. I went for my annual visit in 2018, and while I was there, I asked if I might have a certain condition because I am in the medical field myself and noticed that I had all of the symptoms. Dr. Brown wasn’t rude, but she completely dismissed my concerns because the diagnosis is rare. As of this week, I have finally been tested for the same condition and confirmed that I do have it. I am writing this review two years later out of disappointment and frustration that I am still dealing with these symptoms because Dr. Brown did not take me seriously. Then, as if to add insult to injury, her office billed my insurance for a problem visit instead of the annual visit that I scheduled, which cost me significantly more out of pocket. When I called the office to ask why, they said it was because I talked to Dr. Brown about my symptoms. This has never been an issue with any other gynecologist I’ve seen before or since. To conclude, I’m sure Dr. Brown is a great provider for many healthy patients without rare diagnoses, but my experience with her was less than ideal, and I hope this review can help other patients avoid the same outcome."

"Dr. Ingrid Brown is nothing short of AMAZING! From the minute you meet her you immediately feel at ease and just want to grab a cup of coffee and sit and talk with her all day. She is a wealth of knowledge and explains everything so clearly and not just in “Dr. talk”. Lol....you guys know what I mean. ;) When I am there she makes me feel as though I am the only patient in the office. There is no rushing in and out, she takes her time with me and makes sure all my questions are answered. The nurses are always so sweet and thorough, the office manger is awesome and the ladies at the front desk are always smiling and actually look like they enjoy their job, which seems more and more rare these days. All of us ladies out there, you know how much we dread these doctor visits, so having Dr. Brown and her staff on the other end makes it all so much better."

"I love Dr. Brown. She is caring, thoughtful, and takes her time to talk with me and understand my concerns. I never feel like she's hurrying to the next patient. She's been my gynecologist for about 6 years now and I am extremely happy with her care."