NextLevel Barbershop 2225 West Jefferson Street, Joliet, IL 60435

"Mark doesn’t have ANY basic communication or comprehension skills what so ever. My bf asked for an undercut and a TRIM off the top and this man buzzed the center of his head down to a 4. When we asked for him to fix it because we were very un pleased with the cut he was incredibly disrespectful and rude saying he “didn’t understand what we wanted in the first place”. He then continued to buzz his head further. We left with half of his head buzzed and had to get it fixed else where. Never ever would recommend this barber. Horrible service."

"I think this is the best barbershop in town in terms of the quality of the haircuts they give. Most of the barbers are really nice guys and try their best to listen to their customers requests while showing a positive attitude. But recently I went to a different barber that I’ve never seen before, and I didn’t really get a good vibe from him. It seems as if he didn’t want to cut my hair and he spoke in an annoyed and uninterested tone. There’s a chance he was just having a bad day, but I probably wouldn’t go to him again."

"I was so excited because I had seen such amazing reviews and heard great things about this place and decided to take my 3 year old in for a haircut. Granted I came in 45 mins before closing time but I walked in and pretty much everyone just stared at me. No one introduced themselves or said hi. Then I just said I was there for a haircut for my son and what I wanted and one of the guys says “can someone take him? Sorry I just cleaned up my station” no one really even attempted to get up to take us and then after staring for like 30 awkward seconds someone stood up and motioned to take my son. He never spoke a single word to him or me. And I ended up paying like $20 with tip for a haircut. The cut itself was cute but the service made me so uncomfortable I don’t think I would ever return. I’m looking for another Barber in the area. I just urge the owners to be careful how the employees treat the customers. I appreciate that they have all these great reviews which means many of you have had great experiences I’m just sad I couldn’t be one of them."

"I take my 6 year old son here and love it. He always looks good and gets tons of compliments. The price isnt bad at all especially for the quality of the cut. And i don't feel totally awkward and out of place being a woman. Highly recommend!"

"Very professional and always friendly... Been cut by almost every barber and have been pleased with the cut every time. Some may say it's expensive but you get what you pay for. If you want a $10 haircut from an 18 year old girl go to one of them other "barber shops" if you want a clean haircut, beard trim, and hot towel treatment you are gonna pay a little more. This place is worth every penny."