hotRAGS Joliet #7

"This place has absolutely everything that my usual Orland Park location does not and I love it. My first visit here, I got myself some lip balm, an air freshener, some socks, and a scrunchie. Mostly pride themed. There was a little bit of confusion on the associate’s part when she was helping me after I asked for a pair of socks, and it got to the point that I had to signal the colors for the socks I was asking about, because when she was pointing to the item I wanted, I said just right, and she pointed to something else, but I look back on that moment and laugh, partially because it was my own fault for not being entirely specific the first time. Might have to come back for some of the prayer candles someday."

"For a store named hot rags there is a surprising lack of options in the clothing department. In the last 5 or so years I've gone I've had the most average experiences in the store and more often left baffled at how low quality the products and help seem to be. Have been lied to about products that the associate claimed to have a decent knowledge base of. Idk. Check it out but it's not the best store in the mall that's for sure."

"The staff rules! This store is my most favorite place. Been shopping there since I was 25 and never had a complaint. I hope they all get raises."

"Horrible experience EVER. My husband was buying two items and the so called “manager” was awfully RUDE. She was ringing someone up and we were waiting in line to pay and she reached over the lady and peaked her head saying “as manager I refuse to sell to you”. We didn’t say a word to her. Also never got the chance to show our ID’s. The guy that helped us out was very helpful he should have the position of a manager. Unlike the girl that had a horrible attitude. If she was having a bad day don’t ever take it out on your customers that is so ridiculous. I will never step in that store AGAIN until she’s fired because her being manager is so unprofessional."

"Employees were awesome and very helpful. I bought a bee septum piercing today with my friend. They helped us find it and really were the sweetest. They were really chill people and I plan on coming back for more things in the future!!"