PRISTINE OB-GYN CARE - Houston 13523 Hargrave Road, Houston, TX 77070

"This is an awful clinic, they don’t answer the phonr, they don’t return messages, they put in referrals that you don’t know about, they charge you out of pocket even though you’re fully insured. I started seeing an Ob in November each appt after ive never seen my actually doctor. They have the worst front desk staff. Not sure how they’re still in business. Oh and its only about 8 parking spots i hate this place"

"Currently a patient. Figure out how to answer the phone. This is ridiculous. Your “high call volume” is not my problem. Hire more staff or stop taking patients. This has been anything but a routine pregnancy and I am not receiving the proper care. Update: Called 5 times this morning with no answer, not even in the billing department. Left a message, sent a text and still have not heard back. Was told (when I finally went in person) this is an answering service they use. Time for a new provider. There was also, nowhere to park, as usual."

"I would like to thank Zubaidut for going out of her way to help me. She was courteous and responded to me very quickly. Thanks again! However, the staff that work in the back office, the checkout desk was horrible. She talked so fast that I couldn't understand what she said. I had to ask her to repeat it and she got an attitude like she was trying to rush me out of there. She was looking at the screen while taking to me. She was very rude. They made me make Teo separate appointments to make me come back to the office to bill me twice. I really don't recommend this doctors office."

"LOVE THIS PRACTICE!!! Dr.O is AMAZING I love her and all her staff. Won’t ever look for another Dr besides her, Front Staff is also amazing the girls are always so sweet and understanding too. Love everyone there!!"