Bella Beauty Nails & Spa 830 North Main Street, Elburn, IL 60119

"They did a lovely job on my nails for my wedding day. I really appreciated them accommodating a large group of gals all prepping for my wedding day!"

"I have been seeing Lilly for over a year. She used to be very nice, personable, easy to talk to and she does a great job with my nails. The past few times I have come she has been very short with me, to the point I would say she is rude. I was trying to pick a color once and asked her advice and she acted like it was a huge inconvenience for her to assist me. Almost seemed irritated that I just didn’t have a color picked out. I figured everyone has a bad day so I kept coming, hoping the next time would be better but it just keeps getting worse. Today, I have had enough. I will not be returning. I won’t go into detail about what happened today but she is just not the same person I used to see. She still does an amazing job on my nails but she is not kind or helpful, doesn’t listen to what you ask for or care what you want for that matter and the attitude is extremely unprofessional."

"Will never go here again. They girl who did my eyebrows was rude and the man who did my pedicure messed it up 2 times. There description of pedicure is inaccurate. Worse service at a salon I have ever had."

"They do a great job, but not the friendliest. You go to get a mani pedi to to not only be groomed well, but also to relax and have self care. It’s not relaxing to be treated in a less then welcoming way. The older lady almost made me not want to come back; as others have noted, she gets an attitude QUICK for the way you request YOUR nails and toes to be filed or trimmed. Please consider plastic gloves for the nail soak off during the pedi, so the foils are not falling off and so customers can use their hands to relax and flip through a magazine or book or use the phone if needed, rather than have to sit still and stare at TV w no sound or nothing at all. I will say my nails and toes are done well and the finish lasts with no chipping, and this place is close to home, so I’ll keep going for the time being. The male staff seem friendly, though I haven’t been worked on by them yet."

"I have gone to this nail salon many times and they’ve always done a good job. Lilly did my nails last time and did great. Yesterday I went in to get my acrylics taken off. This younger lady starts on my nails, and then gets up and leaves for 15 minutes. Then an older lady comes to finish taking them off, and right away she is rude and seems annoyed. She doesn’t even soak my nails first, and starts popping them off with another acrylic nail. It hurts, and one of my finger started bleeding. she didn’t even apologize. I thought maybe they would give it to me for free since my finger was bleeding and they didn’t use any products, but I had to pay $15. Unbelievable"