Costco Tire Center

"They need help here. Seems understaffed. Very slow just to get tires inspected, and they would not take tire off rim to check for rim cracks or corrosion. Desk service is erratic. I love the prices and the low cost install but I will have to try another location for service"

"I’m thrilled with the service from Mario and Ismael! I’ve had my tire light on for a few days, even after my sensors were checked at Costo two days ago. The issue was resolved but today(two days later), the light came on again. Mario came outside, took his time, checked and rechecked sensors, and voila! Like magic! No appointment needed! Problem solved, except engine light came on…Mario told me to come back IF engine light is still on tomorrow. Service with (literally) a smile. He made me feel at ease knowing my tires were ok. I LOVE these guys at Costco Tires at Melrose Park!"

"Great employees. Quick service. Great deals on tires. Would definitely recommend checking them out"

"Costco in itself is great. The tire shop, not so much. Like others have said, the wait time is far more than what you expect or what you are told is going to take. My advice is to go with two cars and assume the job is going to take twice as long. For this reason, I no longer buy tires from costco for my personal vehicle."

"Made a 12 noon appointment for a tire rotation. Arrived 15 minutes early as suggested and checked in. Was told they were a little behind but looked like they would be able to start a little after my scheduled time. Checked back at 1:00 and was told that they had not started but I would be the next car in and it should be ready in 45 minutes to an hour. Told if I couldn't wait I could make another appointment?? No guarantee I have any better luck. At this point don't see the benefit of making an appointment or of a free tire rotation if the total wait time with an appointment is over two hours. Costco: this area is a huge disappointment compared to every other part of your business."