Pep Boys

"If a tech ever tells you to just come back to get a re work for a job that was not done well . get a receipt with that wrighten down or the new staff wont honor it ."

"My mom recommended me this place to get tires the price good but the service suck. I was told from 12:30pm to 1:30 my car be ready. I order 4 tires it should not take that long get it done specially they not even that busy. I told the guy I have to get my baby from school before 2pm so he said it should be ready by 1:30 and it never did. I ask 1:45 is my car ready? he didn’t even say anything how long I have to wait more. I waited patiently and upset already. cause I have to call my sister to pick up the baby. she has to walk to pick the baby because this people taking there time. I mean seriously they are done 2:45 from 12:30 just to change 4tires and they not even busy. I see them on there phone, gossiping and no one watching the front too for customer service. There was old couple too. I felt so bad for them they’ve been waiting since 11am they told me. They are tired and hungry and they are still waiting when I walk out."

"Went in for new tires and an alignment. Had an 8am appointment was told it would take about 2 hours. Left and came back an hour and a half later and they were just starting on my car. I didn't realize walk ins have priority over appointments so it's pointless to set up appointments here. It ended up taking 5 hours for new tires and an alignment. Had I known it was going to take this long I would have left the car instead of waiting. Express service is a lie and just a waste of time. Next time definitely going somewhere else."

"Don’t come here in a pinch. I came for a flat tire repair…. No one in sight. Sat there for 20 mins. I called from my cell phone… no answer. No wonder they’re closing these places down."

"Terrible installation of tires, charged about 700 for all 4 tires during Black Friday. You would think that they can install a tire right but looks like the other negative reviews are right. Whoever can’t install a tire shouldn’t work there because I my tire flew off on the highway and almost crashed into a truck. Had to pay for a tow truck and when I tried to call them they decide to put you on hold until they close. I plead anyone who has more than half a brain to rethink your decision coming here."