Tire Choice Auto Service Centers

"Jamal and Nick helped me out. They were able to squeeze me in on a Sunday and helped me find a great set of tires. Excellent expertise and helpful attitudes. Would come again and again. 100% recommend."

"Good folks. I screwed up and made an appointment at the wrong location. They still got me right in and taken care of."

"I would avoid this location like the plague. Tire popped and went on a leaking tire. They decided to offer "$100 to my cashapp off camera no receipt". Scam as hell. If the owners want more information I will be more than happy to give it. I have his cash app and likely name if it helps"

"I told myself I would never come to this place again due to a previous experience I had with the GM, however my car broke down right by this place, I had no other options. Nick turned my experience around. He was very friendly, professional and got the job done. I will be back. Thank you Nick!"

"IMPORTANT, PLEASE READ On 7/16/23 I called the location in Overland, MO to see if they had 225/65R17 to put on my vehicle. They confirmed and we brought it in. The staff was very friendly and worked quickly to get me back on the road. We left and began our 3.5 hour drive home. Shortly into the drive the check engine light came on, the vsa light, the tpms light and a triangle with an exclamation point. I had not seen those lights before so I didn't know what they meant. Quickly the car started violent shaking and then would not let me go over 40 mph and continued to start bucking. I pulled over, shut the car off and turned it back on and the lights went away. Drove for 10 minutes and it started doing it again. Pulled over and shut it off, and same thing, no lights. Took off, drove for about 10-15 minutes, lights came on and the whole process again. This continued for the remaining 190 mile drive. I get it checked out at home to find out that they put the wrong size tire on the vehicle. They put 225/60R17. I immediately call this location and talked to Nick to let them know of the error. He said the district manager would have to handle it and he would have him call me. I wait several hours and I call Nick again, he said he left a message for the district manager and he would be calling me. I wait a few more hours and call Nick again, this time he gives me a 1-800 number to call. I call the 1-800 number and speak to Lorraine. She is very apologetic and tells me to take it to a shop and have them replace the tires and check to see if any damage was done to the vehicle and they will reimburse us for the tires we purchased from them as well as cover any damage it would have done and then the district manager would contact me to figure out how to get the tires back from us. Sounds great. She gives me a reference number to email the docs to to get it handled. This was on 7/28/23. I take the car in to get everything taken care of and on 8/3/23 I send in the docs requested. No repairs necessary, just tires swapped and it completely fixed the problem. I don't hear anything from them for a day so I call the 1-800 number and leave a message for Lorraine. She calls me back and says she is meeting with their director to discuss it and will call me once it is discussed. She calls me back and says they will reimburse me ONLY for the tires that were put on, not for the tires I purchased from them. The tires that were put on were around $200 cheaper and I tell her that is not what I was told nor is it acceptable and she said that's what I got for you right now. She tells me the district manager will be contacting me in three days on Monday(8/7/23) to discuss it as well as lining up getting the tires back since we are 3/5 hours away from their location. Monday, Tuesday, and Wednesday of the following week comes and I don't hear anything. I call and no response. On Thursday(8/10/23) I send them an email asking to get the refund processed and for them to do what they said they were going to do. The charge continues to sit on my credit card. I get no response. I send another email the following day on Friday and again get no response. It is now 8/16/23 and I still have not received any response from them. No reply to my email, no phone call or voicemail. Nothing. This is incredibly bad business ethics to provide a service that was inaccurate and incorrect, then tell the customer that you will stand behind the service and make it right if you as the customer take the steps to fix and pay for the error with the promise of reimbursement, and then to hear absolutely nothing back from them. It is deceptive, it is incredibly unprofessional and unethical. I am also contacting the Better Business Bureau and filing a complain with the Attorney General for the state of Missouri."