Salem Rural King Supply

"I am so pissed. Took my mower to Rural King for a simple oil change get it back 2 weeks later squeaking horribly making a horrible noise that it never made before. Why someone didn't notice it before they brought it to my house loading it or unloading it or even after they fixed it I will never know. I just had a new engine put on my zero turn Gravely the year before it should be in great shape. Now I don't even know if it will run right or mow . it never should have been returned to me in that condition!!! An oil change is all I wanted.. and also years ago my husband and I had taken a mower in to be worked on and they literally brought it back in pieces and put it up against our garage it was no longer a flipping mower it was just pieces! And we have been calling asking to talk to the manager for 5 days but he is never in wth? Paul returns my call after reading this and yells and curses to a woman over the phone"

"I love how friendly and helpful everyone is! They make sure you are able to find what you need and it's great! We were looking at cattle gates and they came across their lot to help! Ended up having a conversation with a fellow veteran."

"Has a good selection of basic welding equipment and other outdoor items"

"Awesome staff awesome customer service. Very friendly from cashiers to small engine shop. To feed handler to stockman . Never a bad experience"

"Will not honor battery warranties. Noone will help you at parts counter. You can wait for 20 minutes and noone will do their job. Used to be a great place but it has fallen big time. Just save yourself a headache and drive to Bucheits in Centralia or go to the Rural king in Mt.vernon."