Tim Calcagno - GEICO Insurance Agent 670 South Roselle Road, Schaumburg, IL 60193

"Rude woman behind the counter! Longer black hair with head set could not fax over a release form for me to Geico claims . I explained to her that I didn’t have fax access and the form wouldn’t go through from my phone. She just cut me off saying we don’t handle claims period! I definitely wouldn’t want to deal with her if I had business with this office. I’m glad I don’t have insurance through them !"

"Disingenuous if not dishonest! Spent some time with a local agent back and forth for 2 days. All seemed nice and smooth. Then I even upgraded my policy. They gave me detailed policy coverage over the phone. I decided to add my wife's vehicle as well. I was ready to ditch my current insurance company. EVERYTHING WAS smooth so he asked me my credit card information so I gave him. AFTER, read carefully, AFTER I GAVE HIM PAYMENT INFORMATION, all of a sudden, what a coincidence, he noticed (!) couple of incidents on my driving record and one incident on my wife's. Then the price of the quote DOUBLED! How is it possible that he didn't see that information until he made me give him my payment information? No, it did not feel honest business practice. I came here just to see if they pulled the same trick on others. I started reading reviews and BINGO! This is how they play you! I am sure, for the internet "professional response" policy, i will receive a reply from Geico saying "We are very sorry to hear this,we would love someone to get in touch with you to correct this issue" etc. But it's too little too late! I was going to add my home insurance after after we settle with current roof claim with our current insurance company (due to storm damage) So yes, they lost 2 cars and a home due to this "last minute" change. But more, of course I will share this with family and friends. Too bad Geico, o thought you were better than this!"

"I had amazing experience with this Geico. James was able to figure out all I needed for my car and new house. He was friendly and the rates were much lower then my other agency. So happy with the service and rates."