Weiss Insurance Agency 683 Trade Center Boulevard, Chesterfield, MO 63005

"My agent, Mike Susic, is tremendous. I've used Mike and Wiess for over 7 years. You won't find a more responsive, caring, and customer focused agent. I had a claim for wind damage to my house, we hit a little road bump and Mike really showed up for us to help. My sister passed away recently - Mike reached out and was not only tremendously sympathetic, he also jumped in and proactively helped me cover my sister's car while it's going through probate. You won't find a better agent. Period."

"Zero customer service! My agent, Chad Lomardo didn't bother to reach out to me to say that my policies were coming up for renewal so time for a review. A few weeks later, my credit card info changed so I called and left a message to request that he pass on the change. Crickets... A month later, I called and left a slightly terse voicemail expressing my displeasure at an agent who can't be bothered to return my call. Finally, I egt an email from someone else in the agency asking if I took care of it. I expressed my dissatisfaction, politely, and requested she update my policies. Again, crickets. If you are a client, God help you if you need help from Weiss Insruance. Look elsewhere for an agency that actually wants your business. They obviously, don't..."

"Terrible customer service. I’ve been dealing with the Weiss Insurance Agency in Swansea, Illinois. Travelers insurance jumped my homeowners cost $700 this year even though I have had no claims. I asked Weiss to shop homeowners and auto policies with the other companies they represent. A week goes by and I heard nothing. I saved $1,700 going with State Farm, who wanted my business. When I went to cancel my Travelers with them. I was told they couldn’t help me. When these people act like they don’t want your business, what do you think will happen when you have a claim?"

"Anne Bosch was fantastic to work with! I had just purchased my first home and so I had never had homeowners insurance before. She was always so quick to respond to any questions I had (via phone and email) and was so helpful in explaining the policy to me and what the different coverages meant. It's kind of stressful dealing with all the details of buying a house after going under contract but Anne made the insurance part of it so incredibly easy! Highly recommend!"

"The team at Weiss Insurance is a great partner in our business. When it comes to doing the day to day transactions they do a wonderful job and are extremely responsive. They also do a great job in planning for upcoming renewals to make sure we not only have great coverage but also have a competitive rate. It is always great to support good local businesses."