Pools West 3407 98th Street, Lubbock, TX 79423

"Wow!! Amazing service start to finish! Ryan was so helpful and knowledgeable! So happy they are locally owned and will be a customer forever !"

"Staff is friendly, they had what we needed in stock and have good advice. Dinged one star as they don't price match (including the local Leslies who I thought had high prices to begin with), who was out of stock."

"I went to Pools west after having a bad experience at another pool supply store in town and I was nervous that I'd be treated the same way. Boy was I anxious for nothing! As a first time pool owner I was just looking for some basic education and answers to my questions and Pools West delivered. The guy who greeted me was friendly, polite, patient and beyond helpful. He was very honest and open about things I need and don't need for upkeep so I ended up getting everything I needed and a few things I wanted with no pressure selling. 100% recommend coming here for your pool needs."

"We were using another pool chemical company in town. With their suggestions our pool went from high chlorine to green in a day. We decided to try Pools West after many failed attempts to correct the problem along with rudeness. After a friend referral and two days we had great water and dealt with great service. Smiles, questions and answers, personal service and not being made to feel stupid was what we got from this company. We will be using only them from now on."

"I found some posts reference this business and just wanted to express my experience with them. They have put two pools and a hot tub in my home over the years. I found them to be very reliable, experienced, and have gone above and beyond for me when I have asked for help. I understand every business cannot satisfy everyone but I must say I have never had them be rude to me or fail to contact me when requested to."