Costco Wholesale Optical Center

"My mother fell and broke her glasses while we were visiting Texas for the weekend. The Costco optician Lori was very kind and helpful to her — she found a frame that could accommodate Mom’s lenses and popped the lenses in. The whole process took just a few minutes. Amazing customer service!!"

"I don't recommend Dr Le. Period. She had this irritated expression on her face the minute she walks in, no eye contact, no attempt from her trying to understand my eye issues...she just silently rushing through the routines. Ok, I kinda got the message: she is busy, and maybe not in the best mood... But i had to ask a question regarding my eyes as I had the question my mind for a while ...buy she cut me off every sentence "why don't you state it in the paper work?! I replied: well I didn't see a place on the forms where I could state my specific question...and is it too late to state it now? Instead of answering my eye related question,she keeps going back saying that I supposed to state it in the papers. After back and forth with her for 5mins or so I still not getting a straight answer to my question. I realized she either doesn't know or doesn't care or both. So I told her: sorry this is not working for me. She said "fine" and told the front lady to cancel me. As I was asking the front desk lady if I can see the other Dr(Dr yang?)...but Dr Le rushed to the front desk and saying: no! this is my clinic, we reserve the right to not serve you!" I left. All I can say about this Dr Le is that she is unprofessional, rude with a big ego. I think one needs to "care" at least a little bit in order to work in healthcare- since I don't see any "care" in dr le, I think she should not be working in this field."

"I got a new Costco card and ordered contacts and these people are absolutely awesome. Gabriel was perfect - courteous, humorous, patient, polite. He took my order, gave me my options, and got me all set. This is my new contact place and I'm telling everybody!!!! 90 days of daily wear contacts for $300!!!"

"My wife and I both got our glasses here. We couldn’t be happier. The service was quick and the results impressive. I for one am used to spending tons of money buying glasses at an optometrist because I have a complicated prescription but here I got a pair I love for under $200!"

"These people are so full of themselves and have such an attitude it is laughable! They put up a note that states they are out to lunch and back at 2p yet give out appointments for the same day at 1:40p...and so when a client walks in much ahead of time and sees them closed with that silly note on the door, they obviously assume the note is right and so they show up say 10 min before 2p because of the damned confusing note. Then the staff and the "doctor" proceed to kick you out of their office for "being late" and for as much as daring to point out their gross incompetence with their confusing/inaccurate note that just caused a missed appointment. Lazy, incompetent staff who can't even write a note correctly - imagine trusting these frauds with actually writing out an accurate prescription for your eyes! Good luck, you've been warned. Oh, and lest I forget these jokers don't even accept mainstream vision insurance! Even Walmart Optical does as I discovered later!"