DICK'S Sporting Goods

"I have never had this bad of an experience at a Dick’s before. I ordered an item online for store pickup. Cashier gave me my order without checking my app or ID or putting in bag……whatever. I open package to see item and noticed it was badly damaged. The person fulfilling this order would have definitely seen the damage. The manager was extremely rude and scattered, walking away from me when I tried to talk to him or ask a question. His comment to me was that it was on sale. So that means I accept damage? I would feel a lot differently if he acknowledged the mistake and apologized or showed even a hint of caring."

"If you want to be sad and find bad customer service just visit this store ( guarantee) you will be so mad and sad, there is a lady with the stor tag on her T-shirt and radio I asked her where I can find this she told me I don't work here but she call later somebody so if you're there and you're able to call someone why your answer very bad with bad reaction?? You can say let aske somebody to help you Also I went to ask another person and she said you can find it there! I went there but there wasn't there so please don't go there!!! because there pric is crazy!! So I will never go there."

"They are scamming! I was on call with Dick’s sports customer service and the manager started getting aggressive! If i had stayed in store for 1 more minutes he will have started fighting! This is the 1st review and now i am posting everything on social media! Manager now do one thing ! Start counting bad reviews! You showed me your power as manager! Now i will show you the power of social media ! Good luck counting reviews now!"

"Jennifer front desk was AMAZING!!! Great customer service, professional and polite. She was able to assist me with a exchange and did it without any questions. Definitely coming back to this location"

"Always a pleasure going in one of those. So much stuff, so much variety. Didn't ask for any customer service since I didn't need any but I definitely enjoyed the store."