AAA Houston Insurance and Member Services 8508 Highway 6 North, Houston, TX 77095

"Auto insurance agents provide poor service because they "try hard" to provide a higher premium and do not save you money. Even giving one star is generous. The auto insurance agents are boastful and claim they save more money than the 1-800 AAA service. The agents and the manager are aggressive. No paperwork is given unless you ask for it."

"The people in this office are very nice, however AAA deserves a zero for what they are doing to their customer base, which consists of motorists. During the current sesdion of the Texas legislature they camr to lobby for several anti motorost bills which included a 20 mph urban speed limit which could be posyed without a traffic stidy,, variable speed lumits, a moleage tax and others. . Thos organization wjile providing decent service os lobbying against you. Look elsewhrrre for toying"

"The staff was very kind with me. I went to get an IDP, but I didn't have my passport picture with me. However, the staff waited overtime for me until I brought one back."

"Run from AAA insurance as fast as possible. Extremely unhappy with the coverage I got for the price. Went with a different company. When they actually answer their phones, they put you on hold for extended amounts of time, tell you they need to speak with your husband because they need his approval. So done with this company. We were on the policy together. I don't have time for this."

"I wish I give them zero. I went there to get passport pictures and the behavior of the attendant was as if she is doing a favor to me. When confronted about the quality of pictures, she started saying its complimentary service. The fact is complimentary service comes because of the membership. I don't understand what the agents don't understand that.. Update: The branch manager called to check on the issue and apologized for the behavior and assured that this type of behavior will not happen again. I hope this improves the behavior at the location soon."