Schaeffer Auto Body 1100 East Higgins Road, Elk Grove Village, IL 60007

"I took my car in for body repair after the minor accident and the service was great. Thank you Teresa for keeping me informed of the process."

"Schaeffer Auto in Elk Grove Village, IL ~ are an excellent auto repair shop. They fixed my car in under a week. Even though we’re all experiencing delays on certain vehicle parts due to all of the strikes, they were able to obtain the necessary parts and repair my vehicle pretty quickly. I didn’t even have to go through the hassle of making any payments because they handled everything with the insurance company. And the insurance company paid them directly. Schaeffer also went ahead and scheduled a rental car for me which picked me up directly from their shop at the same time that I dropped off my car. And when my car was ready, I just dropped off the rental at Schaeffer and the rental car company came and picked up their car. Schaeffer also buffed out the rest of my car that had minor scratches, washed and vacuumed everything nicely too. The service was outstanding, keeping me updated on the progress. David O’Brien, was very helpful, professional and knowledgeable. He explained how the process worked. Awesome job to Schaeffer Auto !!"

"Wish I could give more stars! After having my car damaged and going through my insurance one of the nearby auto body shops they listed was Schaeffer on Higgins so I picked it purely out of convenience due to location. So glad I did! The process was so smooth and completely hassle free. I felt like I was just being taken care of and not that I had this stressful chore to manage. I always ask a million questions and it can be annoying (I know I'd be annoyed) and all of them were answered thoroughly and with genuine intention to make sure I got my answer, not just fluff or generic customer service wording. I mostly worked with Dave who was AMAZING! So friendly and helpful and wonderful to just chit chat with. He walked me through every part of the process. I also spoke briefly with Theresa but even that short phone interaction was so pleasant. They also have a set up with a nearby Enterprise that made getting a rental while my car was being repaired a complete breeze. My car was finished THREE DAYS ahead of schedule - kudos to everyone in the shop! - which also meant I could return my rental early (which I was able to just drop off at Schaeffer, so easy). This was my first time, thankfully, needing service from an auto body shop and I was very worried about the whole process and was sure it was going to be a head ache but I can happily say that the staff here proved me wrong. If ever I need to have work done on my car again I will be going straight to Schaeffer. THANK YOU!!!!"

"Everything was great- my car back good as new! Theresa kept me in the loop every step of the way regarding eta and repair status. Quick with repairs and my car was done when they promised. Will definitely be back and recommend to family/friends!"

"Schaeffer Auto Body was the only shop who took my car for an estimate the day after my accident. All the other approved by State Farm Body shops gave me between one and three monts appointment waiting time for an estimate only! They were very nice and updated me with timeline and every step of the repair. I am extremely satisfied with how my car was taken care of. Theresa and Dave are the best. Highly recommend!"