Merlin Complete Auto Care 603 Meacham Road, Elk Grove Village, IL 60007

"Neil has been servicing my cars for many years. He’s always a pleasure to speak with on the phone and in person. Does a great job each and every time. I highly recommend this local mechanic in Elk Grove."

"Working with Neil at the Schaumburg location is always a pleasure. My family has 4 cars and we have them all serviced there. He is always up front about what repairs are necessary and how much they will cost. Over the years I feel like we have built a trusted advisor relationship with Neil. I would highly recommend him and his shop to anyone!!"

"I was smelling burning oil, and was concerned. I called Merlins on a very busy, snowy day right before a deep freeze and they fit me in. Turns out the problem wasn't very serious (oil leak due to a gasket issue) but will require a fix in the future. Neil also noticed my antifreeze was low and told me that there may be a leak somewhere in the coolant system. Another non-urgent issue that I'll be taking care of in the next few months He topped off the coolant, and I left there feeling confident that the car was safe to drive in this cold weather. I appreciated the thorough, honest service."

"I called several local shops and dealerships for estimates for side step and splash guard installations on my brand new 4xe and I am really glad I went with Merlin for the work. The workmanship is excellent, but what makes me want to come back is that the team at Merlin treated my Wrangler like it was their car. The front splash guards, ordered directly from the dealership, do not fit my Jeep. Instead of charging me additional money for labor and fabricating the front splash guards, they called Mopar to verify the front splash guards did not fit on the vehicle like the rear ones do, communicated the situation to me and only installed the rear guards and side steps. I think this configuration looks great and included a photo. The manager said, "This is how I would have done the installation on my car," and I am really happy he took care of it."

"Been to this Merlin’s many times and the service is absolutely top notch. The manager Neil continues to provide excellent service. I always know my car is in good hands when it’s here. Any time I drop my car off, I get multiple updates and I’m always kept in the loop on timing and exactly what’s going on. When I have a question, they go above and beyond to explain the situation and even show me exactly what they are doing. I wouldn’t trust anyone else with my car. Highly recommended! I’ve sent many family and friend here and they’ve all had similar experiences. Keep up the great work!"