Mazda Service

"We live more than an hour away but continue to drive all the way up here due to their customer service. Recently we had our battery go out and also needed a new alternator. All we had to was call, they checked our warranty, and even emergency ordered the service part (due to my concern of driving the car). The advisors are always warm and friendly and are upfront about all costs."

"It started with meeting sales rep “Willy” who sold me a Mazda 2022 CX30. He took the time out to answer all of my questions and was very polite. Willy kept me informed of when I was going to receive delivery of my car. Thankfully it did arrive on time when he said it would. Next I met the manager Johnathan that was very knowledgeable with the paperwork. He too answer all of my questions with buying a new car. Very kind and also made sure I was satisfy with my car and service I received. Lastly the service rep Steven was welcoming and went over service I had done on my car. Thank you Mazda for having a wonderful staff at your Schaumburg location."

"Jose made my car buying experience extremely pleasant and easy. He went above and beyond to satisfy my needs. He was very quick to correspond by email, much better than any other dealership in the area, and we had almost all the paperwork done before I ever walked into the dealership. He made sure my new car was sparkling clean with a full tank of premium gas. Definitely recommend this dealership if you're going to buy a new Mazda."

"Christian was our sales advisor and he did a fantastic job of making the entire process easy to understand and as quick as possible. He helped get us the most for our trade in and even helped entertain my children while we waited for the paperwork to be completed. I am very pleased with the all around customer experience provided by Schaumburg Mazda!"

"I typically don't leave reviews; however, I felt compelled to say how pleased I've been with this dealership. My salesman (Christian) was the cornerstone of my experience: he's exceptionally thorough, genuinely cared about my needs and went above and beyond to meet them, in many instances he exceeded my expectations. I must say, this has been a night and day difference compared to the previous dealership I used when buying my last two cars. All in all, I'm sure they have other great salesman as well, but I highly recommend anyone reading this review, if you're considering a Mazda, consider giving this dealership a visit; ask for Christian. I'm going in for my first service today (oil change) and will update this post to share my experience."