Crash Champions Collision Repair

"Got auto body work done here . Shabby work . Door not properly aligned to vehicle and resulted in increased cold air and road noise in the vehicle . Took vehicle back again to show issues with their work .All this guy who says he worked for all state before did is to cover up and outright lie without any hesitation to avoid rework . I am not sure how the management here continue to employ a crooked person like him. Avoid this place under any cost . Only reason I had to chose them initially was because of how busy other repair shops were."

"This experience was seamless. Katie and Nick were true professionals. Received daily updates on my vehicle. They went over and beyond my expectations. This place is Amazing. Car looks brand new. I met the Manager and she was extremely professional and nice. If you need your car repaired, call Service King of Naperville. Much Respect for this team. This is what you called a Customer Service Culture."

"Had a minor collision (literal fender bender). They worked well with my insurance company, called with updates on the progress of my vehicle. There was a delay on getting one part (fog light) and gave me the option to either pick up early if I needed to and they would call when the part arrived or leave it there and they would call when it was completed. I opted to leave it as I had other vehicles. Great service definitely would recommend and use again if needed."

"Service King provided me with an awesome customer service. They walked me through each and every step of the repair of my car. Katherine Seidelman was very helpful and courteous. I received phone calls also to update me about the repairs (sorry I wasn’t able to get the name of the person who calls for updates). The car was clean and ready to go when I came to pick it up. Very nice service overall. Highly recommended."

"This location is one the best places i have gone for repairs. In last 5 years I have gotten into 3 accidents and took my car there twice and both times my experience was extraordinary. They are professional, courteous and know their job well. Second time they even finished the job 3 days earlier than excepted. They keep you posted every other day about the status of repairs via text message and then someone will call on Friday with a complete updates about what they have done and what they will be doing next week and give you status of parts if they are out of stock and answer any questions that you have about repairs. Front desk staff is the perfect example of how customer service should be, they gave me complete breakdown of the invoice and repairs at the end. When i got my car back I couldn't even tell where the damage was, they did amazing job and unlike other location where I had to go back 6 times to get everything in proper condition. Would highly recommend this location to anyone."