St. Charles Collision Experts

"I had a crease dent that was made by another car door. I was in the area and called St. Charles Collision Experts to see if I could to take a look at it. They said no problem. Upon arrival I was given a fair price and I asked if they could fix it today. The Owner(Peter) stated the employee who does this fix is coming in today. However they were not there yet. It was earlier in the morning. Peter called the guy and they showed up a few min. later. He explained what was needed to be done and I agreed to have it fix. When the work was done I couldn't tell it was even there. HIGHLY RECOMMEND"

"Brought my kia in for some repairs and everyone there was super kind got my car in and only took a day to finish! Great service great people!"

"About a week ago I had my car repaired at St. Charles Collision Experts. My wife and I are very impressed with the owner's professionalism and friendliness. He made the experience stress-free. Not only were they quick about the repairs, but he went above and beyond the scope of my repair to fix something else on my car. That kind gesture reflects the business character and commitment to the customer. It reminds me, it's not all about a fast buck. My car is back on the road and looking good. Ask for Peter P. you won't be disappointed. Thank you St. Charles Collision and Peter !!!"

"I recently had the unfortunate experience of being in my first accident in 20 years, and I must say it was incredibly stressful to navigate the claims process and find the right auto body shop. St. Charles Collision Experts wasn't my initial choice, as I was looking for a more convenient shop due to my daily responsibilities like dropping off and picking up my kids and taking my little brother to rehab. However, I decided to stop by this shop just to see what they had to offer, and I am so glad I did. Upon entering the shop, I had the pleasure of meeting Peter, and from the start, I could tell he was the right person to guide me through the process. He was straightforward, explained everything in detail, and made me feel at ease. While he couldn't take our van in immediately due to a backlog, I was willing to wait because, based on my initial interaction with him and some positive reviews I had read, I had a strong feeling that this was the right place. Fast forward three months, and I called Peter back. He assured me that they were sticking to the timeline he initially provided, and he also recommended that I choose Enterprise for my loaner, which turned out to be a fantastic recommendation. Throughout the process, communication was exceptional, and Peter was incredibly patient in addressing all of my concerns. All I had to do was be upfront about my needs and expectations, and he handled the rest. When I asked him if they used cheap bumper replacements, considering my car was a 2023 model, Peter assured me that they only used OEM parts. This commitment to quality was reassuring and further solidified my trust in their work. The process was incredibly smooth - I dropped off my car and was promptly picked up by Enterprise, which also provided outstanding service. Next Day, Peter called me to let me know my car was ready. I was genuinely amazed by the quick turnaround and the exceptional work they had done. If you're reading this review and, like me, are facing the anxiety of choosing the right auto body shop, I wholeheartedly recommend St. Charles Collision Experts. They have earned an A+ and 5-star rating from my experience. Their communication is outstanding, and Peter is a reliable and patient point of contact for all your concerns. Don't stress; choose this shop and let your insurance handle the rest. Thank you so much, St. Charles Collision Experts - I will enthusiastically recommend you to all my friends."

"St Charles Collision did a great job fixing my car. They were organized, got everything ordered in advance so I didn’t have to spend more on a rental, and the work that was done was incredible. This was the best experience I’ve ever had with an auto body shop! If you need work done this is the place. Pete was great to work with. Thanks Pete!"