Audi Exchange St. Charles Service

"I was very satisfied with the customer service from the service department, I worked with Justin. He provided an assessment on our used car and was honest about the repairs my car needed, I just wished their price could have been more economical to meet an unforeseen scenario. Overall I felt like I was not being lied to or pushed to commit!"

"This dealership is VERY PRICEY. However, they've maintained my car, 2013 RS5, to top condition. The staff is exemplary in service, communications and the work they've performed over the time I've used them. They're easy to get to, easy to deal with. Justin has always been over and above with communication and helpfulness with any of my concerns. You get what you pay for."

"I hate being solicited for surveys, but understand the process. Today, Justin, my service tech made we want to compliment, and was one of the best professionals I’ve encountered in any part of my business life. Dealer was great, all friendly and made me welcome, I hope Justin is considered for a higher position sooner than later, it’s his destiny. Thanks gang, met them just today."

"The service department at Audi Exchange St Charles is great! They do their best to get me in quickly when I need an appointment. The advisors are open and honest about their findings and make sure to let me know the importance of everything. It really gives me a sense of comfort when they let me know what services NEED to be done ant that time and what can be taken care of at a later appointment. Their waiting area opens up to the beautiful showroom so you can browse through some of the newer models while enjoying any of the complimentary refreshments which includes a cappuccino machine. Ask for Jason, I’m sure he will take great care of you!"