Guide > Pharmacy in Texas > Pharmacy in Austin > H-E-B Pharmacy
H-E-B Pharmacy
6607 South Interstate 35 Frontage Road, Austin, TX 78744
Location & Phone number
6607 S I-35 Frontage Rd, Austin, TX 78744, United States
About the Business
H-E-B Pharmacy is a reliable and convenient health institution located at 6607 South Interstate 35 Frontage Road in Austin, Texas. As a trusted pharmacy and store, we offer a wide range of prescription medications, over-the-counter drugs, and health products to meet all your healthcare needs. Our friendly and knowledgeable staff are dedicated to providing exceptional customer service and personalized care to ensure you receive the best possible treatment. Visit H-E-B Pharmacy for all your health and wellness needs in the Austin area.
Photos
Hours open
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Helped me figure out my insurance problem and were patient and kind while doing it. So appreciated!"
"If I could give them a zero I would and for that reason alone it’s a 1 star for me. Terrible customer service."
"Overworked and under appreciated. I don't understand all the negative reviews. Everytime I've been here the staff are courteous and compassionate and they've gone above and beyond to fill prescriptions for us that they'd only just received and tried their best to remedy situations that are often times out of their control. The line is sometimes very long yes, but they manage to get to everyone even staying open past their closing time. Getting necessary medication is a big deal but a little kindness and patience goes a long way from the customer"
"I get a 90 supply of a medication and the past 3 times I’ve had it refilled, they acted like they never got the prescription and I had to call my psychiatrist myself. This last time was the last straw because not only did they pretend they didn’t get me prescription but apparently, the time before that they gave me 30 pills less than they should have but the label says they gave me the full amount so there’s nothing I can do. I didn’t notice until I was already out. To make up for their mistake they gave me 3 “emergency” pills. I have to take this medication every day. I went to CVS up the road and they helped me get a 30 days supply for a cheap cost until I could get a new prescription from my psychiatrist. HEB is a great grocery store, but their pharmacy is the worst I’ve ever experienced."
"Let me start by saying that I LOVE HEB. However, this is literally the most awful pharmacy I have ever seen. The staff is rude, the line is always long, their quote time on how long it will take to fill an RX is always way off (usually takes 2x as long). Talk about over worked and under staffed! They regularly say something will be ready in 30 minutes, so I wait for an hour to give them extra time to show up, and they haven't even started on it yet! I am toning down my frustration as much as I can right now. It just really seems like they genuinely have no respect for people's time or energy, and are barely capable of being civil to their own customers. It's profoundly disappointing."
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