CVS Pharmacy,

2021 Guadalupe Street, Austin, TX 78705

"If I could give a worse rating, I would. Be prepared to carve out an entire afternoon waiting on your meds and if you try to call, they will never pick up the phone."

"The manager at this location is great! They are sweet and the cashiers will jump to assist you. I usually do t leave reviews but I had for this store, every time go I leave with a smile on my face bc of all the jokes that are exchanged between me and the staff :)"

"A manager in here accused me of theft and chased me to another store. I emptied my pockets. I went back to buy something to show good faith but he kept shouting at me. I have never stolen anything in my life."

"I've been using Dobie CVS for the past 2-3 years and I can honestly say I've never had a problem. I really like the fact that they offer delivery. They're always really helpful when I have a question about a prescription, insurance, etc. Once a year during the fall, they politely and professionally stab me in the arm to prevent me from getting the flu. They don't judge me for being 22 and still afraid of needles. Not sure what else I could ask for in a pharmacy."

"Beware of Heather Keating, the pharmacist. She doesn't train her assistants, heard her scold one of them after they had accepted an order from a doctor over the phone, which is illegal. The same assistant took 25 minutes to figure out that they had the generics for the medicines I was buying. At that point, the pharmacist informed me that they were closing and that she couldn't give me the medicine. Despite the fact that this was the assistant's fault, she would not budge and asked me to walk to another pharmacy or wait until noon the next day. There were no other customers either. Switched over to another pharmacy from now on but people should know: they don't really care about customers' health."