CVS Pharmacy

"Awful pharmacy. Almost every experience I have there is absolutely unpleasant and poor quality customer service. There's one guy in there in particular that is just miserable and unhelpful and I think makes it a point to try and let everyone know it. Was in there today and it'll be the last time for sure."

"To access anyone at the pharmacy, you have to listen to an overly long process plugging their online app. Once on hold, they have the most annoying, cheap, repetitive music where your only reprieve is hearing about their online app again. I’ve been on hold 15 minutes so far only to ask if they have a medicine my regular pharmacy is out of. I swear the music is meant to torture you into giving up & downloading the app. I’ve had mixed/ok service from them, but lately the techs or pharmacists behind the counter seem miserable and as if they’d rather be slinging burgers. I’ve had more cheerful CS from many fast food places. I feel like I’m bothering the workers here. It’s probably not their fault. The store is very rundown and seems understaffed. I doubt they pay well. I only go here because my insurance forces me to get my scripts here or pay full-price. It’s a racket. “Let the market decide…unless companies won’t allow customer choice.” 24 minutes and I’m still on hold."

"Worst pharmacist I could imagine. She goes out of her way to make simple things complicated and does not care if have your meds or not. She is also very rude and unprofessional. Avoid at all costs."

"I bought expensive probiotics and all turned out to be well past their expiration. (The dates were inside the package after opening). You can wipe dust off many medicine bottles in the store. It's June and there are valentine's and Easter items that aren't on sale. There is a case of bunny planters with dried air plants that no one has watered for months. Makeup shelves were disheveled and difficult to find items because no one put them up properly. Absolutely disappointing experience. I don't know how they get away with the state of the merchandise like it is. Definitely not up to CVS standards and in some cases health hazards. I'll find another location from now on."

"Pharmacy was understaffed with COVID stuff going on and the drive-through has always been impossible, but the staff was excessively gruff and rude this week. I waited 2 hours for a pickup, got kicked out of the store and told I couldn't hang around, and then finally went in to get my prescriptions, only to be told they didn't even have one of them in stock and I'd have to drive across town."