CVS Pharmacy,

1950 West William Cannon Drive, Austin, TX 78745

"607pm Friday, December 29th. Absolutely rude and belittling pharmacist, Manida, at the drive thru window. Not up to par with any other CVS."

"Do NOT get your medicine here. Staff is rude and won’t help you. They also will not transfer your medicine out and will make you wait all day just to tell you to come back tomorrow. Worst service I have ever received. Will never order from another CVS again."

"This pharmacy promised my prescription ready to pick up after 2:00pm. Showed up after 3:00pm. Not ready. Was told I could wait 15 minutes to receive. I had to be elsewhere in 15. Liars. Told me 2 then lamely said 15 minutes when i arrived. Liars deceptive attitude toward customer. They couldnt care less. Probably screwing up drugs they sell. I hate liars. CVS full of them. Do not trust these losers"

"Where to start. First off, when you call it gives you an automated robot who was not helpful. I gave all my info and it proceeded to tell me I wasn't in system. Asked to talk to a human and all it would do was offer a text message to my phone number, luckily the old dial "0" worked and I was in touch with a human. Gave them my info and they told me my prescription was ready for pickup, sweet! Drove to the pharmacy to be met with closed glass doors. There was a customer behind them being waited on, so I assumed it was maybe a new Covid protocol. Nope. When they let the customer out they explained they were completely closed from 1:30-2pm, including drive thru. If that's the case fine, but why not tell me that when I called rather than after I drove to the pharmacy to get my prescription that THEY TOLD ME was ready?! Going back to Walgreens I guess..."

"I've come to this location a handful of times. To take passport photos, for vaccines, and to pick up over-the-counter medications. Every time come to this location my experience has been great. The pharmacy gets busy, but the staff or pharmacist handles each customer with care and attention according to the time and order you approach the counter. I'm always impressed with how calm and collected the staff is even though they are so busy."