Kroger Pharmacy 3731 Riley Fuzzel Road, Spring, TX 77386

"Third time here. Each time they treated me rudely. As if I bother them with my prescription orders. Also I came to get my prescription for pain meds and they said 30 mins (which is outrageous). When I got back they were closed for lunch for another 30 mins. No warning no anything."

"I know in TX HEB is the place to make grocery, but I still love Krogers, yes even though it maybe a few cents more ( if you notice some of the prices are the same on brand items). They have the best fruit to me and the deli fried chicken is delicious (its gone up like everything else, but way better than the pricey Popeyes. What can I say, I'm a Kroger shopper"

"The staff is generally friendly and helpful but when they messed up my order and only gave me 8 of the 9 units I called and they said no problem just pick the last one up at my convenience. When I tried to get it, the pharmacist said there was no notes on the account and treated me as if I was lying. I will be moving my medications to HEB. Complete lack of customer care or service."

"They sold me a half empty prescription. It was supposed to be full and factory sealed. I didn't notice when I bought it. It was in a bag. When I opened the bottle the next morning I was like, what is going on. The seal was opened in a weird way, like with a tool. So I called and asked if I needed to call the DEA or police. When I went in they said they checked their audit and they have no record of the pills missing. Um, ok, that makes it that much worse, cause I know what I got. It's Crohn's medication not narcotics and it's Really Expensive. Somebody obviously doesn't know what they're doing. I'm really not sure who to report this to. They did make it right and filled the rest of the prescription after a day. But the mistake and their poor records shows their incompetence. Check your prescription before you leave the store. This is a great pharmacy or was when Heather was there. She was the pharmacist that opened this location and did a great job. Bent over backwards working with our insurance. Jiggy is great too and he's very helpful but was not there either day this occurred. All staff is really friendly. I'm just really disappointed in this situation that occured..."

"We have been using this pharmacy for 3 years. Over the last two years every time we need a prescription we are told a specific amount of time before the prescriptions are ready. We show up to pick them up and they always need another 20-40 minutes! We even give them at least 30 minutes past when we are told to pickup and still never on time! If you are a family that doesn’t have hours to wait in the parking lot with sick screaming kids this isn’t the pharmacy for you!"