Central Texas Mental Health

"i suppose if you have insurance (i do), are familiar with telehealth (i am), and just need your meds refilled or upped, this place might be fine. i just feel that with managing medication related to something as personal as mental health, i would prefer mental health care providers who take more time to get to know me and my circumstances (i realize they are not therapists). it feels awkward for them to ask personal questions about my symptoms and "how things are going", but they're not really interested in a nuanced picture, just checking off a list. i recently had to switch providers since mine left and while i did get an appointment quickly, the new provider really didn't make any attempt to get to know me at all, just seemed to want to refill my meds (which i'm not sure have been working well, which i mentioned) and send me on my way. this was how i felt with the previous one as well. i will be switching practices."

"I was under Dr. Musgrove's care for nearly a decade. I could not recommend a more knowledgable compassionate doctor than Dr. Musgrove. I 100% recommend."

"Not a safe provider for mental health! ESPECIALLY ADHD... I've been a month without my meds and honestly would not wish this pain on my worst enemy. Things were okay initially, but over this year, they stopped returning calls and voice-mail. I'd have to call multiple times and leave multiple messages over the course of a week to reschedule appts or get medication filled, which is incredibly difficult to stay on top of WITHOUT YOUR MEDICATION. Additionally, it seems they just stopped sending me appt reminders or confirmations. I've finally given up. I can't handle being talked to in a condescending manner by the front office when all I've asked is for them to provide the service I've been paying them for. Shame on you guys for messing with people's mental health while pocketing their money."

"Was referred here from my NP. Kinda shocked to see less than stellar reviews, but gave them a try. Didn't even get past scheduling an appt. Long wait times on hold, older lady I spoke with about my appt had a rude/condescending tone when I told her I needed an MD, not a PA. Then was told the Dr is not available until after the first of next year. Don't get an attitude with me because I don't know the Dr's availability and bc I have a particular situation that requires an MD."

"The 5-stars are specifically for Emily Morris PA. I have been relatively stable in my treatment for years, but when something arises that might set me off course Emily is proactive and open-minded. She gives me options and has never pushed me into any decisions. I feel like she genuinely cares and seems happy to spend as much time with me as needed to make sure all my questions are answered and I feel comfortable/confident in my treatment plan going forward. Aside from Emily, I will say that I have never had a good experience with the front desk/admin staff over the past 6 years I've been a patient. They have over-billed me on multiple occasions, they are difficult to speak with, and generally seem apathetic and unmotivated. But I keep going because I value my relationship with Emily and feel genuinely well cared for, which can be very hard to find."