Batteries Plus,

100A East Golf Road, Schaumburg, IL 60173

"I went to batteries Plus with an unusual request. I had a Hallmark card from my wife who recently passed away, the card played a special Paris theme, which is no longer available. Rick was able to manipulate the wiring with a different card, so that my card plays. Once again. I am so grateful."

"Batteries + in Schaumburg, IL had the Duracell deep cycle battery that I required in stock. I was able to order online and pick up in store thereby saving 10%, using a discount code provided on their ordering web page. I brought the old battery with me, when I went to the store and was able to exchange it to get an immediate refund for the core charge. The staff was informed and helpful and carried the new 60 lb battery to my car."

"They don't honor their warranty on batteries. Had a sales person test a batteries in front of me they tested bad. Supposedly the manager on duty had to retest because she couldn't issue me replacement without his approval. He goes in the back says they are not testing what they are supposed to and gives me story that something killed then blah blah no replacement. Even though i have warranty on them. This was the first time I ever bought anything here and last time. I spent $700.00 dollars for 4 batteries. Biggest mistake ever"

"So I call to ask a simple yes or no question, "do you recycle 4ft fluorescent tubes", takes just 5 seconds. No, the nerd decides to answer and put me on hold for an eternity so I call back, he immediately hangs up on me four more times. So much for wanting to do good for the environment."

"Great service they went above and beyond.. fixed my old key that had a broken metal piece in it to start my disabled vehicle to get the car there and they swapped it out immediately…. Thanks Illya and Rick…."