Jimmy John's

"Leo was very disrespectful towards my wife and I. When I discussed my issue with him he got all defensive. He also smelt like alcohol. I think the owner should really check on his employees because they aren’t doing their jobs. Bathrooms were dirty. Lobby was filthy. Absolutely disgusting in the store"

"I swear to you I thought there was a gas leak. The two workers didn’t care about anything and moved like they were getting paid by the minute. I walked in and there was only 1 person in front of me and it still took over ten minutes. I like JJ’s but never again at the location. The franchise owner might want to check in on these guys every now and then. I have only given one other bad review in my entire life that’s how bad it was."

"Worst Jimmy John’s! Attitude and rudeness from the staff. Drive thru is open if the staff feels like opening it. Brand new item on the menu, ordered it but they say got left off the truck. No greeting when you come in. This is a franchise where nobody cares."

"I wish I could give them 0 stars but unfortunately the system doesn’t allow us but I would like to say their customer service is ridiculous. We got our order after 1 hours 45 min for 11 sandwiches. When we asked them about the delay of our order they replied us saying our owner doesn’t provide us more staff. I don’t understand why they have to give a name or title of a person who is not present here"

"Freaky fast? Hardly. They don't seem to be able to figure out delivery, and it is maddening. I've called several times, waited on hold, and now it's almost 2 hours after the original scheduled delivery. DO NOT ORDER FROM THIS JIMMY JOHN'S IF YOU WANT TO GET YOUR ORDER DELIVERED - IT WILL BE MESSED UP, OR LATE, OR COMPLETELY INCORRECT AND YOU WILL NEVER BE COMPENSATED OR REFUNDED OR EVEN RECEIVE AN APOLOGY. JJ - you need to change your tag line from "freaky fast" to "FFS" because that's how you leave me feeling as I wait, and wait, and call, and wait. I DO NOT RECOMMEND. Here is the order of events: 1) Delivery was VERY late, by over 30 minutes, 2) Order was incorrect - they forgot a sandwich, 3) I called, got put on hold several times, and left there, only to disconnect and call again. Was told the sandwich is back out for delivery 4) The missing sandwich never appeared. I called back, waited on hold for more than 10 minutes, hung up, called back, and someone new answers. They have no idea how to help me. I get the short staff situation, but, that is no reason for the extremely poor customer service, and frankly the lack of common manners. The next time I want a Jimmy John's sandwich, I will NOT order from this location again."