Applebee's Grill + Bar

"Last night was my first time here with my family, we were attended and seated quickly our waiter Briana was in charge of serving us and was really attentive really helpful and friendly overall service was great. The only reason I give 3 stars is because the restaurant could do better with the restrooms cleanliness there was spilled water everywhere and paper all over the floors definitely could have someone slip and get hurt specially kids that aren’t paying attention sometimes."

"Unbelievable! The night manager on the weekend is a Real Professional! Saturday night, computer problems… She is running this place like a Fine Dining Restaurant! I don’t see her sweat! The food is amazing and the wait staff is obviously influenced by her leadership. Excellent service! This is a cut above Apple Bees!"

"Friday night Dinner. The thought of buffalo bone-less wings drove us to try the All you can eat special currently @ Applebees. The price is fair @ $14.99. First plate arrives with approx 10 wings amd a small batch of french fries with cole slaw and ranch dressing. We were hungry and had purposely limited our food intake throughout the day in preparation for a nice meal out. Me personally, i had just flown back in from a long work trip, so i was somewhat tired and definitely very hungry. I gobbled up my plate pretty quickly. Here is where the issues begin. OUR SERVER IS NOWHERE TO BE FOUND. I made that all caps because that is the problem at this restaurant. Most of the servers here, simply dont care. 3 out of 4 us that had this special of boneless wings were sitting there with empty plates in front of us. We sat there with empty soda cups also. There was no checking on us to see if we were ready for Round 2 or if we needed a re-fill mid plate. After sitting there for 30 minutes with empty plates in front of us, we finally saw our waitress appear from the back area. But she did not re-appear to check on her tables. She re-appeared to chit-chat with a fellow coworker. We were able to flag her down and were FINALLY able to reorder another batch of food. Before we could get another word out, she was already trying to leave. We stopped her and asked to re-fill our drinks also as she had no intention of asking. So finally come our 2nd plate of wings. As you can see in the image, it is considerably smaller. Which is fine, comes with 5 small wings amd smaller batch of fries. Thats understandable. THE PROBLEM IS THE SERVICE. A good server will check up on their tables and ask if they need anything else. This is commonplace amongst the server/waiter industry. There is a reason the place was more than half empty on a Friday night. You can guess the reason. Its not the Food. Its the Horrendous service. For the first time in our lives we were tempted with leaving Zero tip. What was supposed to be a happy nice dinner, ended up with disappointment. We wished we had gone a few blocks down to Texas Roadhouse. Where they dont serve the unlimited bone-less wings we were craving but the service we knew would have been a lot better. By the way, this Applebees is located in Countryside, Hodgkins Illinois. And we wanted to see the waitress name but she conveniently did not have her name tag. If i was her i would not want anyone to know my name either. But she is a slim african american girl with bushy white hair at the top. Edit: on the receipt it says her name is Marilyn. If you sit down at this restaurant and you see her come take your order. Do yourself a favor and ask for another server or leave. Save yourself the aggravations. Its not worth it. Life is too short. We should be able to go to any large chain resataurant and be able to enjoy a nice dinner. I dont think thats too much to ask. Do you?"

"I gave it a 5 star for service but it can be hit and miss. Usually it’s great. If you like Bloody Mary’s then it all depends on your bartender… Some fill a glass with mix and ice and pass it over but some try to other best. The food is pretty good like any Applebees. I’d pass on a steak though… I don’t even know how they call those “steaks”. They’re like 1/4 inch thick. The boneless wings are great! Burgers are great."

"I haven't been to an Applebee's in many years. Well I got a little excited to give it a try again. Unfortunately I was let down with the Alfredo sauce. Really soupy, no flavor. The mozzarella sticks were meh... Our drinks were good though. We'll give it one more try but definitely don't recommend the Alfredo pasta...."