Buffalo Wild Wings 140 South Gary Avenue, Bloomingdale, IL 60108

"We walked in on Saturday night. We were told we could sit at the bar so we grabbed a table. It took about 10-15 minutes before we were greeted. We put our drink orders in and then waited to place our food order. It took awhile for the food to come out. When the food did come out, they gave me the wrong kind of wings. The server did immediately apologize and take it back but we sat without drinks while we were waiting. Another server brought out the correct wings (which only had wings and no drums) but our server never came back to check on us or refill our drinks despite making eye contact multiple times and empty drinks on the edge of the table. My husband was waiting for a drink to eat but despite him not touching his food, nobody checked in with us. Refills finally came after I finished my wings. I asked for a box and check; ended up having to go to the bar to pay because server disappeared again. I came for a birthday reward and we ended up leaving in a bad mood due to service. Cannot recommend this location."

"Service at time of pickup was poor. I ordered through the website. I left a nice tip as usually the person at the pickup counter is nice and helpful but not this time. The wings were overcooked and dry. My order was cold when we got it home. I live 15 minutes away and picked up right at the time my order was supposed to be ready. The spicy garlic wings had very little sauce as did a few other flavors I ordered. Overall super disappointed. Next time I'll try wing stop as Buffalo wild wings has definitely lost quality and the service is poor."

"Staff went MIA for a good 30-45 minutes. Couldn't get answers on why our food was taking nearly an hour when there was maybe three tables occupied. Eventually we just asked them to make it to-go since we had long since exceeded our lunch break. No apologies, no explanation."

"It looks like they were hosting a party and disregarding the walking customers. The bar area was 80 percent full, and the host was not allowing anyone to sit at the front bar. The other side was not even 60 percent full, and they had a 30-minute wait. I didn't know that this restaurant became a private venue. Thank God there are lots of other restaurants around the area. I've been a long-term customer for years, but I will not be going again to this location."