Panda Express

"This my mom's second favorite Panda Express location. Her first is the one in Hoffman Estates. Her food is always fresh and great portions."

"Walked in and the lady in front of me and I waited about 5 minutes while the guy was filling takeout orders; did not say a word to us, no 1 moment please, I'll be with you in a minute. I finally said "the line is getting long" when he finally takes the order of the women in front of me. She is in mid sentence when he walks away and answers the phone, she was visually stunned by the rudeness. No apologies were said either. There were 2 girls too, all three need customer service training. Disappointed. This was the 1st time I've experienced this at this restaurant, hopefully things get better."

"Menand my boyfriend got food there last night and never have I been disappointed in customer service. We waited for the chow mein to be cooked, and while waiting other customers were ordering and somehow throughout that our boxes of food were gone, and others were all mixed up. Well we eventually got our food. But when I got home I discovered my box had different writing than what I got, I got chow mein and orange chicken, but in my box I found broccoli and a couple pieces of beef."

"Staff is young, unmotivated, and there is no sense of urgency... at all... they move at one pace... Slooowwww... We are customers, not cattle. We have better things to do than stand in line for 20 minutes when there were only 8 people in line. needs more adult supervision and motivation. It's real simple... make good food and get the customers in and out efficiently. This is not a "Karen" review. I own a business and understand that it's hard to find good help So... get this fixed! If that happens, I will revise this review."

"Chow mein was mostly cabbage even though they had fresh chow mein and it was served to me after mixing it with the new chow mein and it obviously wasn’t mixed well. I also missed two of my entrees in a plate. The food looked unappetizing like it was sitting for too long. There was also a lot of fat on the teriyaki. None of the sauces were out out on the hot plates. The rice was also very very dry."