Noodles and Company 13511 Illinois Route 59, Plainfield, IL 60544

"Quality of the food was decent. However, ordering through the app I was charged $4 to add meatballs to a kids Mac and cheese. Same price as adding to an adult meal and only received 2 meatballs instead of the 5 given to regular meals. Workers didn’t care. Rip off. 2 tiny meatballs for $2 each. Haven’t had this problem at other locations when ordering from the app. Only here."

"It took them forever to make my pan noodles, which were just ok. I used to love this place but they kept discontinuing my favorite dishes. You could tell that the staff wasn't really enthusiastic about their work (I don't blame them) but that ends up being reflected in the final product."

"I know a one star is very low but I feel like it is deserved. I waited and watched multiple other orders being made in front of me when I was the only one waiting in the store. I saw workers texting while my food was sitting in front of them. They almost forgot my soup. I paid $18.82 and my Mac had like 4 different noodles with green leafs in it. I’m disappointed I paid so much money for this experience and now I am reasonably upset. Update: I found plastic in my Mac and almost choked. I was contacted by the GM by following the link. I was told they were busy and that’s why the plastic piece happened. They did admit it’s not okay and things happen. I was offered a free entree next time I come in. Was denied a refund for my order because I did not say anything to them directly until today, although I left my review as soon as I got home yesterday. I did not take the “bowl card” because I feel that I was taken advantage of at this location and offered no real resolution."

"I’m really surprised how good they pastas are cuz it’s a place for lunch not Italian restaurant Perfect place for lunch I have been there 3 times and definitely be back again!!! Highly recommend"

"My daughter requested Noodles and co for her birthday dinner. She loves when a random noodle or two ends up in her Mac and cheese so I asked the super sweet girl working the register if she could make that happen she said “NO problem!” she Ran to the back and told the cook real quite so it would be a surprise for my daughter. she even threw in a little treat for after dinner! This all made my daughters night! She laughed every bite with all the random noodles! The food was great and the restaurant was very clean. 10/10"