Dunkin',

25653 Lockport St, Plainfield, IL 60544, United States

"I went through the drive thru. They didn't put the lid on my coffee so scalding hot coffee spilled down my hand when it was handed off to me. After the third time being there and them not getting anything right and burning me, Never again. 5 years later I did it again. And I asked for a black coffee so when I get it with cream and sweetener I know you can't do anything right."

"the coffee always tastes so bad. for bitter coffee drinkers it’s probably decent but if you like it sweet don’t go cause they ignore sugar in the drinks"

"Coffee was fine but can we please stop putting donuts in bags for Christ's sakes. Glad I got "vanilla" donuts for the frosting to just stick to the bag. Waste of money."

"Don't order ahead on a Saturday. They leave your order until all of the walk ins are helped. Or you have to complain to get your order. I placed my order at 9:35 am. I didn't receive my order until 9:50 and the food was done earlier and cold by the time they made the coffee and handed me my order. Poor organization. During the week they are faster."

"Orders are very often incorrect, and service is slow even when no customers are waiting..... Just this morning I received Bacon instead of Sausage on a Plain Instead of Everything Bagel! Usually staff has a bit of an attitude, and often just facial expression as if they're annoyed. Usually Coffee isn't available until close to 4:30am, and bagels are often stale as if from the day before..... There is A LOT of room for improvement at this location.... Multiple High Reviews speak that they've been coming here for years; however this location is only a couple years old!"