Chipotle Mexican Grill

"Love the fact that this location had a drive thru that you can pick your orders up from. It had snowed and was very convenient that I didn't have to leave my car. Got a chicken bowl, and everything tasted amazingly fresh. I've never had anything bad from here. It's very conveniently located on my way home from work, so it's a great and healthy treat every once in a while."

"Ordered online. Waited over 45 minutes in person for my pickup to be ready after already waiting to pick it up. No one had a clue what was going on in the restaurant. No leadership. No direction for team members. Finally got my order only for ALL 3 of the bowls to be completely incorrect. So many other options right here for food that do a better job... perhaps they need to keep that in mind if they plan on sticking around."

"Went into the location on 12/8/23 and they didn't have hard shell tacos, so I got a bowl and they didn't have lettuce. Ok, then I get to the cashier and I'm asked, "can I get you any sides?", I asked for chips and guac, when I was told, "we don't have any chips". So, to wrap up, no hard shell tacos, no lettuce and no chips along with mediocre food and service. I reached out to Chipotle customer service and I posted a picture of their response, which was basically, sorry we'll make sure we stock up in the future. Not exactly the best customer service. Decided to give them another chance and order 12/17/23 for delivery. Ordered at 5:50pm was told it would be delivered around 6:24pm but actually got delivered at 6:50pm. An hour for over $80 worth of food that was once again, just ok. Carnitas were fatty, the burrito was small and 96% rice, missing lettuce in one of the bowls and soft shell tacos instead of hard shell with no notification. There were 5 pieces of steak in the over $15 burrito! I'm done with this and all Chipotles. Bad service, bad food, missing items and EXPENSIVE! I feel like they just don't care and I don't matter. So hopefully I can get a few others to avoid this restaurant and maybe they will take notice and make some changes."

"Worst service of my life. I eat here two times a week and today the woman I had serving me, wearing glasses and short hair at around 12:30 rushed me and was inconsiderate. I asked that she went heavier on the cheese and she said I will have to charge you. She only put a sprinkle on it the first time. I do not plan to ever return if nothing is done about this. She will be the downfall of this location. 0/10 after this experience. I did the survey online as well, feel free to reach out to me for further details"

"The restaurant is always disorganized. There's a bunch of teens working in the back talking smack to and about each other and no one ever seems to be cooking anything fresh at any time of day. The servers are always so tight with their protein portions. Like their life depended on it. Food can be very salty and cold depending on the day. Every time we order takeout, they mess up the order. Sometimes it's no meat, or no sour cream, or even the wrong order. Very disappointing, the problems seems to only be going on in this location."