Szechwan Palace Richmond

"Not very friendly when you pick up your food. No place to eat. Food is good tho. Update.....ordered delivery....guy answers phone hello, nothing else. Can't speak much English. Took down my order wrong, when delivered, not what I ordered. Called, and 45 min later delivered missing food, wanted me to pay AGAIN !!! When I complained, The delivery girl rolled her eyes and shoved the food to me and walked away. I am so done with this place. And I will tell everyone I know the same thing....."

"We've been customers of this restaurant for years. Lately, every time we order, it is taking twice as long or more than what you are told. Today, after trying to find out where our order was, it finally arrived ( 2+ hrs late) and was ice cold. Called to let them know, and imagine that, got the answering machine. Still waiting for the return phone call. I'm pretty sure that they just lost a loyal customer."

"Food is ok. But they'll charge you whatever they feel like. $11.75 menu item. $14.50 when I got into the restaurant. $16 charge comes through the debit. It's just dishonest."

"Friendliness, 0 stars (owner/mom yelling at her kid with a mean voice) Food, 1 star (fast food quality, nothing appears to be made fresh or from quality ingredients) Price 1 star (high for the cheap quality of food) Cleanliness -1 (filthy take out area, can only imagine what the kitchen looks like) Appearance -1 (naked ~7 year boy running in/out of the kitchen/take out area and a younger boy both appear to live at the same business) $20 minimum order for credit card use is silly for this type of restaurant It's beyond my imagination how this place is in business. Probably a lot of people are only ordering food that gets delivered to them so they never see this place in person. Unclear if an inspector has been there recently? We won't be back!!"

"I ordered a lunch sesame chicken dish to go; excellent. This is my first experience here and I enjoyed it. Chicken is great. Fried rice is good. I wish I had more chicken and onion in it, but for what it is good rice. Egg roll is solid too. For $8 I can’t complain with a decent amount of food. 4 stars in my book"