Pep Boys
About the Business
Pep Boys is a trusted car repair and store located at 9643 1/2 North Milwaukee Avenue in Niles, Illinois. With a reputation for quality service and expertise, Pep Boys offers a wide range of automotive services including oil changes, tire rotations, brake repairs, and more. Customers can also find a variety of car parts and accessories in the store to keep their vehicles running smoothly. Visit Pep Boys in Niles for all your car maintenance needs.
Photos
Location & Phone number
9643 1/2 N Milwaukee Ave, Niles, IL 60714, United States
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM
Sunday:
9:00 AM - 5:00 PM
Reviews
"I showed up an hour early by mistake.I was taken in,and taken care of promptly. Jose was a pleasant representative of your company,very knowledgeable for the questions I had and helped me make the right decision for tires in my vehicle .Great and Quick service!!"
"Lazy management. They don’t want to do the work. They visually inspected my car and said that my tires are bad when they’re good. They want to charge an inspection fee of $86 for visually inspecting my car. When I asked them to show me their policy they had nothing to show me. Really bad services and rude management. Stay away from this location! They’re ripping people off that’s how they make money."
"Top service, I had 4 tires installed and balanced on one of my vehicles and just balanced on my other vehicle. Great job, even better customer service and top prices. Thank you"
"I show up for my scheduled oil change appointment at 12:00 noon and I’m told it’s going to be a 2 1/2 hour wait. The employee said rudely, “Just like a doctors appointment, they might be running a little behind and you just have to wait. That’s just how it is.” I drove 25 minutes to the facility and then home, with both a back and should injury, and this is beyond an inconvenience for me delight not being able to get in within a ‘reasonable’ wait time for my SCHEDULED appointment. To be spoke to rudely when expecting scheduled service is beyond inappropriate and disappointing. I will never use pepboys again for any services or parts. I’d suggest never going to this location."
"In one visit this store has managed to never have a chance at my business again. Firstly, their online scheduling tool is antiquated at best. My screen said the appointment was scheduled, but now, scroll down two screens to finish booking. I get there, no scheduled appointment. Their "Black Friday Sale" of buy two, get two is pointless when you jack up your install costs and fees. The techs milled around for two hours caring more about talking then getting the tires on. Fleet and Farm can have my truck on the rack, tires on and aligned in an hour, you guys took two. Then the best part, the pressure light goes on two miles down the road, but they're closed. Go back the next day, and get told "we can put pressure in it, but can't do any computer reset until Monday, just take it to Autozone" Seriously, take it to another store to do your damn job that you messed up to begin with? Save your money, go somewhere else."
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