Starbucks

"They need to update their google so the information is correct. There is NO drive through. Please correct this. This is not a traditional location and should be advertised as such."

"Apparently this is a location where you order on your phone and pick up your drink . I walked in to not be greeted , I stood there for 5 minutes , and finally wasn’t helped so I asked . Then they tried to tell me to download and app. Like no . I’m good . So I left . How is someone who only has a cash supposed to pay ? Or my grandma who doesn’t have an iPhone . This is super stupid and I stood there like an idiot today waiting for my order tomorrow be taken . I’ll get my matcha elsewhere . Thank you very much"

"Super disappointed that this location was transitioned to pick up only. And why is the lady at the register so rude? She yelled at a lady for donating her mistakenly purchased coffees to someone else even though she ordered additional of what she actually wanted. Then she proceeded to tell another gentleman not to speak to other customers inside the store even though it appeared they knew each other or worked together. I cannot understand why people work in customer facing roles if they don’t actually like customers…"

"We found it disappointing. It is only commerce. Just a counter for sales. The kitchen where they make the drinks is now in a separate room. So you only encounter one person behind a cash register in a small room. I’m going to vote with my money and go elsewhere."

"i mobile ordered a venti iced matcha latte but got handed a coffee with matcha powder at the bottom not mixed in. i told the barista that matcha lattes, as shown in the app, are green not brown. she made it again the same saying ingredients are low. if ingredients are low, the workers should be transparent and offer a refund. i don’t blame the workers completely, but i didn’t get what i paid for. also, my friend got a strawberry refresher and got a super watered-down drink, when there were 2 jugs of it visible. also, google says this location closes at 7:00pm, but the workers told me and my friends they close at 6:30pm when we were there at 6:15pm. i’m not sure if this is allowed either."