Advance Auto Parts 1501 Irving Park Road, Hanover Park, IL 60133

"I can't express enough gratitude for the outstanding service I received at Advance Auto on Irving . When I encountered an issue with a snowblower screw, the general manager went above and beyond by not only removing it but also assisting with the part installation. As someone handling repairs on my own due to cost constraints, their help was invaluable. The entire team demonstrated exceptional customer service, making me feel genuinely supported. Despite the cold weather, they tackled each customer's needs with a smile. I am overwhelmed with gratitude for the exceptional assistance and warm atmosphere. A heartfelt thank you to the entire team for making a challenging situation much more manageable. Highly recommended! The GM has unmeasurable leadership style it is reflected in the entire staff."

"Awesome customer service here. No pressure on trying to sell you items you don't need. The place had a constant flow of customers coming in and the staff was taking care of customers as quickly as they could but they just don't have enough help here. Current staff here probably deserve a decent raise or some type of commission based off of installation of some items. We all know how that 5 min battery install on a Negative degree day goes never as planned. Great work Tim E. I'll definitely be back because of your patience and honesty towards the customer!"

"They don't want to help. I needed break pads and informed over the phone "Raymond's rude. I know i bought break.pads here and asked if.he could check. He stated no and hung up. Guess they don't want business and definitely no customer service at this location."

"Horrible experience, do not stand by their product. Do noy honor warranty. Carquest breaks and rotors lasted only few months. Stay away from their products, spend few dollars more and buy more reputable better quality produvts."

"Knew the details about the car battery I was looking for and lent me the tools to trade it out right in the parking lot. Fast, knowledgeable and friendly. Rare in a retail setting nowadays. Even have a Military Appreciation Discount that isn't some b.s. Thank you. 03/23"