Firestone Complete Auto Care

"Both Scott and Patrick were incredibly helpful and nice at this store! They got me in and out real fast, and truly made the experience great, will be coming back to this location to get my car serviced! Edit Feb 28 2024 - yet again very happy with my service at this firestone. Patrick really shows care towards customers and is very insightful. Answered all maintenance questions that I had. if I could go higher than five stars, I would gladly do that."

"I had left a bad review for the other store with the manger name Wayne. However the service guy Scott from this was phenomenal. I called very upset for what Wayne did to my son and Scott came to the rescue. He took my son's car and look at it found the problem and fix with no condescending towards my. Thank you Sooo much Scott for helping my kid out. He will be coming back again."

"Went here from a referral from a closer by Firestone and had great experiences with both locations. Lloyd from the first place near Algonquin was very informative and then Patrick from this location by the mall/ Dundee was very kind and helpful. Service on my suv was quick and he gave additional recommendations for things regarding my car and wasn’t trying to persuade me into getting anything done that wasn’t absolutely necessary at this time. I will be going back to them again in a month or so for more work."

"Had an emergency this morning ( flat tire) and lucky Patrick was able to get my car in and fixed my flat tire. Within 30mins and on short notice they do really great work. Staff was very courteous too great overall experience."

"Amazing staff. I had gone somewhere else for a tire and needed a rim, they took one look at it and said (1) they made you pay way too much for the tire (2) you don't need a new rim- I can fix it. The team was amazing... As a young woman many mechanics treat you like a child, these guys noticed and respected the facts I knew and the questions I had. They won my patronage."