Chets Auto Parts 232 Park Avenue, Carpentersville, IL 60110

"I recommend Chet’s Auto parts. I called looking for a transmission for my car they had it. Juan made it possible to have it ready and deliver it day earlier from original delivery date. Juan is very knowledgeable and super helpful. Thank you Juan for the amazing service."

"I called them to come and pick up a vehicle. I was told that I just needed to give them a time and text the address. So I did. I received a confirmation at initial text and I texted them 15 minutes before the pick up time that I was there and waiting and what vehicle I was in. I received a confirmation text back immediately. I then waited 30 minutes past the time agreed on for pick up. I called and got no answer. I texted and no response and I then called once again and as you may have guessed no answer. I send another message and told them I cancelled and again no response. I’m very patient and willing to wait and move things around to make things worked out if communicated with, however there is no communication I can’t work with you. Very disappointed."

"never responds to calls, texts, I guess they don't like to make money. What a waste of property that place is."

"Under New Management they are really great there had everything I needed"

"Thieves, had my car for 7 months and keep giving excuses. Police had to be called, and the employees tried running. Constantly telling me it's finished but when I show up to get my vehicle, it hasn't been fixed. 7 months to fix an engine. Maybe new management, I don't see a Chet's sign anymore. But it's the same big Green building. Avoid at all costs. Liars, thieves, and probably never going to see a refund or my car again. Juan is compulsive liar."