McDonald's

"I'd give service higher because the 2 people I encountered at the drive-thru were very nice. However, I didn't order 'food', just an unsweetened ice tea. The man verified I'd ordered an unsweetened ice tea and handed it to me. I saw the label was correct and it was light on ice as I'd asked, and then made my fatal error by driving away before taking a drink. It was definitely sweet tea. I had to turn around and go back. I went inside, thinking I should have done that in the 1st place, but the be thru wasn't busy and I was headed to work. I dumped the sweet tea and got my own unsweetened tea and headed out. Not 1 person so much as looked in my direction let alone question why I brought a cup in and hot a new drink."

"This McDonalds, right now Feb 2024, not so great on service. They seem to not have a flow to what they're all doing... I mean make it easier for everyone including yourself when taking, setting up and delivering the correct order throughout the whole thing. Communicate as a person and not just through eye rolls and huffs."

"Service always seems to be a bit of a cluster when it comes to the drive thru. The parking lot lay out is not very good and there's too much going on at times. Service was not terrible and food is what you expect."

"Received wrong order in drive thru. Had to park & go inside and not a ‘I apologize, I’m sorry for that’ from either I guess the manager-wearing the plain green hoody or the drive thru guy who handed over the actual order. Customer service is trash."

"So... I didn't get to eat here! I came in, and everyone behind the counter was swirling around, attending to the drive through, and on two occasions delivered food to some of the people waiting. I waited for 5 minutes (6 per my Google Timeline) and NO ONE said a thing. One woman delivered a meal after I was there for a minute, made eye contact, then turn to walk away. OK, I've not been here too long. Then, she delivered another order to someone waiting - and there were three of us at the register to place an order by this point. She handed over the food, turned, so I asked "Can I place an order, here?" though she kept walking away. Another minute, and I just turned and left. Seemed like a nice place - clean and spacious - but just no care for customers who walk into the restaurant. Clearly, a drive-through based business."