Pisa Pizza

"In 1991 I lived in the Lagrange Countryside Illinois area. My home and that of my wife's family became loyal customers only getting our pizzas from Piza Pissa. I moved away from the area in 2001 and returned in 2014. Since 2014 my family has ordered two pizzas every time we ordered which because of our crazy split schedules between my wife, son, and myself we often find it hard to cook. So I ordered my son a pizza and one for my wife and I. We would order 4-6 times a month, and over the last year it has cost us about $45 plus a tip of $10 - $15 depending on the delivery drivers time and service. Tonight I ordered 2 pizzas 5 minutes after they opened and I was told it would take 50 - 60 minutes. The time was 4:05 pm at 5:33 pm I called to see where my pizza was. I was told a big order for LT High School came in and they got slammed my driver was on the way. At 6: I called and was told that my pizza was already delivered, and I said it wasn't. The response from the woman in the phone was; "I don't know what to tell you my driver said he tapped on your window and you accepted the pizzas. I asked what the driver said I looked like, and it was avoided until she said a guy in his late 20's or early 30's. I'm 60 years old and now I'm mad because she is calling me a liar. I now raised my voice and was told if I didn't change my attitude I wouldn't even get my money back. I was put on the phone with the manager. A nice guy who asked me what I wanted, and if I wanted my money back. I simply said I'm hungry and would just like my dinner, and he thanked me for the loyalty to the business for over 20 years. He offered me free drinks, a salad, or some other sides. I simply said I just want the pizzas, and they remade them for me. They arrived in 38 minutes. While I appreciate the promptness of the re-delivery, the understanding of the manager/owner, what I wasn't prepared for is the completely different taste and style the pizza was made in. Now they've owned the business for 2-3 months, and until they closed for the past week for unknown reasons, the pizza remained the same. Tonight the transformation to their product as horrible. $60 for two 14" pizzas, that was paper thin, over cooked crust, tasteless sauce and under cooked peppers. I've have very few places that I enjoy pissa from. Turnabout in Lemont, Pete's Piza in Joliet, Papa Passero's in Westmont, and what you use to be an excellent pizza from Pisa Pizza in Countryside. Had I know this conglomeration of crap on burnt cardboard was going to show up, I would've run over to my local Menards and bought a couple Lotsa Mozz frozen pizzas and had a better dinner. 23 years of enjoying the service and quality of Piza Pissa tossed out the window. I don't know how a company can be bought by another owner and then completely destroy what made Piza Pizza what it was. They won't last 5 years if this keeps up. My son, wife, and I are completely disappointed for the product for the 2 hours and 7 minutes we waited to arrive. From here on out I will drive to Lemont for Turnabout Pizza or order from Salerno's in Hodgkins. Six thumbs down for Piza Pizza from my household."

"Lived in the area for five years before I realized this place existed. Was recommend by a client at work. It's a hidden gem and by far the best thin crust pizza in the area. I'll definitely come back to try chicago style!"

"Seen reviews online and been trying to find a good pizza place for the neighborhood as I am new to here. Decided to place an order for a ‘deep dish’ thin crust personal and a large thin crust. Crust was good, well cooked as well. The deep dish is more to a style I enjoy though the sauce was a tad bland. The delivery estimate was within minutes of the time it was delivered which was perfect."

"We don’t have cannolis, here is a burnt cookie for $3???!!!! PS they have better pizza in Walmart frozen aisle"

"My family has been loyal Pisa customers for 25+ years but not anymore. Not only was our delivery order was over 30 minutes late and food cold but there was hair baked into the pizza. When I called, they would not do anything until I drove the pizza back to the restaurant to prove there was hair in the pizza. Instead of believing one of their long time customers, I had to waste additional time driving the pizza back. When I got to the restaurant the manager agreed that there was hair in the pizza but after a long and frustrating exchange, they refused to make me whole. My time and money was completely wasted. These are very concerning business practices from the new ownership. Sad to say that Pisa has lost my family as a long time customer. Disappointing."