Dunkin' 956 East Roosevelt Road, Wheaton, IL 60187

"Tried this dunkin TWICE, thinking the guy who took my order was just having a bad day. Not the issue, he sounds and looks like he is miserable working there. Gave me my order wrong,BOTH VISITS."

"Not your average Dunkin. Coffee and donuts are same as any other location. They DO have sour cream donuts and THEY ARE FANTASTIC. The staff keeps me coming back and I often go out of the way to come to this location. Efficiency and friendliness are plentiful here."

"They needs some hard working people in here. They are too slow. Place was not even busy. Coffee tasted okay. Not perfect. There was an other person waiting when I walked in and she got her coffee and food after I got mine. This people need to move."

"Honestly I wouldn’t have rated it so low if my order was correct it’s not difficult you are making coffee. I worked for dunkin for 3 and a half years and this is by far the worst one I’ve been too. First off the employees barely speak English( not a bad thing) but you are in customer service it’s a must. Second like my order is not difficult it’s an XL coffee 7 cream and 7 sugars. Why when leaving the drive thru does my cup say “ 4 sugars and 5 creams” like huh?! Whoever is the Owner operator of this facility does not care. Do better. Please for the sake of Dunkin. Can’t even make a good cup of coffee. Oh and the reviews for this dunkin in specific, wow gobsmacked whoever is in charge really doesn’t care about this location. Please try harder and follow dunkin procedures they have guidelines for obvious reasons."

"I went through the drive through. Very rude when I asked a question about the coffee. Wanted to know if they had different varieties of hot coffee. Not a big deal. I could see on the screen he was adding sugar pumps to my coffee. I told him no I didn’t want pumps, just wondering if there were other flavors of hot coffee. He acted like I was annoying so I just said never mind, black coffee. When I got to the register I was trying to use my app for my free coffee. The man at the window must have been tipped off by the guy on the drive through and was barking at me “Mam I need to scan it!” I was flustered and handed it to him. Didn’t get my free coffee. My food was not warmed up. Just an all around awful experience. I visit a different DD frequently which I will continue to do. I will not go back to the Roosevelt Road location."