Panera Bread 167 Danada Square East, Wheaton, IL 60189

"This Panera is designed well, and on a sunny winter day, it's a comfy spot. Staff tried, but still got my order incorrect. I ordered bagels and 1 croissant to go with a large salad to eat at Panera, but was charged for 2 and given 2. That's fine...Salad is good but not great. The unsweetened iced tea is flat, not as flavorful and fresh as Panera's tea used to be. But with the sips club, it's a great deal."

"Visited this location on 1/11 @ around 9:40am. My order was as simple as it could be with a chocolate chip bagel as is and an everything bagel sliced (not toasted) with honey walnut cream cheese. The supervisor/mgr was just standing around doing absolutely nothing while the cashier who took my order walked away to do whatever was more important than my 1min order. I proceeded to wait while watching the drive thru get all the attention and one gentlemen looked to be doing all the work and finally asked me after about 10 mins what I needed help with. Pretty embarrassing for a non slow time to take 10+ mins to give me my two bagels. Great location and all but the service is absolutely terrible. I was here on another visit which was around 6:30/7pm to pick up some soup and mac n cheese. I chose to go thru the drive thru for this one and proceeded to wait 15+ mins while no one checked on the car waiting at the window. Then someone finally came out and asked them to pull into a waiting spot. During that 15 mins I tried to call as I was stuck in the drive thru waiting for the Panera employees to figure out how to properly handle working a drive thru window. Obviously if there is a large order you wouldn’t hold up a line in the drive thru while waiting for it. My advice is hire people who know what their doing so you can have a better business that will attract more customers. Again your location is great but the service doesn’t make up for it."

"Disappointed with my sandwich from this location again. As you can see from the picture there’s barely any chicken on the chicken chipotle sandwich I ordered. They also forgot avocado and barely any sauce. I ordered via online and asked for no cilantro … which I still got."

"I needed something fast for breakfast on my way to work so I ordered a Pecan roll and a drink. I was in an UBER so I ordered through the APP so I could be in and out. When I walked in noo e acknowledged me so I had to make my presence known. I informed the cashier that I was there to pick up my order. He immediately handed me a bad with my pecan roll in it and when I checked it my pastry was as hard as a brick. I asked if I could exchange it and was told that they were all as hard and that they have spoken to the baker numerous times concerning this. I then asked if they had a microwave and was told yes but no directions as to where I could locate it. After prompting am answer I was directed across the dining area and when I opened it I almost fell out!! The microwave was so nasty and filthy like it hadn't been cleaned nor disinfected since it was purchased. I notified the cashier of this and he stated that no one was there to do anything about it!! WHAT!!!!! But YOU'RE HERE NOW MR!!! He didn't reply and I rapidly demanded my money back!!! Let's just say that they should through the whole building away and I will NEVER patronize them again. I should've cancelled the order once I noted there were no card in the freaking parking lot when we pulled up!!"

"9/10 times I go there they screw up my order. Recently went and no one else was in line. I ordered a simple pick 2. Yep, screwed it up. Order the opposite of what you want and your more likely to get the right thing. Or order what you want and check everything yourself-even opening up you sandwich! The best is they throw a dirty receipt right in your bag on top of your unwrapped bread: Then you try and call them and no one ever answers. Not worth the frustration anymore. I’m done. Too expensive for this hassle. Pathetic."