Rally's,

1105 South Illinois Street, Belleville, IL 62220

"She was really rude then they didn't get my order right only charged me for one meal and then just a sandwich then tell me that's what I ordered then I asked for my refund and she tried to tell me I had to wait till tomorrow to get my refund I stayed in that drive through until I got my refund"

"Customer service wasn’t that bad at all , but my chicken sandwich was hot and fresh and I double checked my loaded fries everything was cold even the cheese sauce"

"I asked for no pickles and got pickles. The young lady working the window was very polite and smiled a lot. Her good mood made me smile so I'm giving 4 stars instead of the 3 stars it would have been"

"I went to this location and ordered the fry seasoned tenders combo, a big buford, a large fry, mozerella sticks, and an unsweet tea. When I got home I was excited to try the new chicken tenders. I ate one and thought that the texture was odd, but didn't think much of it. When I went to bite a second one, I noticed that the inside was completely raw. I just spent 20 minutes bent over the toilet purging my stomach. Additionally, instead of one of my orders of fries, I got bacon cheese fries instead. Which is fine, but it is not what I ordered. It is not on the receipt. EDIT as of August 19th: It has been 3 days and I have not heard anything back or received a refund. I have contacted the corporate website, the corporate phone number, and the manager of this store, who slammed the drive-thru window in my face when I asked for a refund and told her I would call the health department. NEVER visit this location. Rude staff, raw food, and a long wait is all you'll get."

"All in all it was a pleasant experience. The drive thru was pretty fast. The ordering process was just like almost every other fast food restaurant. The person on the intercom was friendly and helpful. I order a chicken sandwich and fries. My husband got a double cheeseburger and fries. The food was hot and it wasn't burnt. The fries were cooked perfectly. Sometimes you get those stale fries that taste like they were just dipped in hot oil again to heat them. Not here. Ive been here at least 4 times and have yet to get cold food."