Lowe's Home Improvement

"The Vernon Hills Lowes happened to be the closest store to us that had a much needed flooring listed in stock so we could keep our remodel schedule on its timeline. We live about 6 hours away and wanted to confirm it was on hand before ordering and driving to pick it up. Calling in at 8:30PM my wife got Ty on the phone and he was incredibly helpful in tracking down the flooring to verify it was on hand, picking our online order once it was placed and making sure it was all ready for us to get the next day. He even met me the next morning as the store was opening to greet me personally. Thank you to Ty and everyone else who helped with the order for everything!"

"Comparison shopping. Was pleased with selections, prices and friendliness. Only problem was that the person who was assigned to the department where we were looking couldn't answer most of our questions about different products. He either didn't know or would look it up on his phone. He did try hard."

"Went to Lowe's Vernon Hills yesterday after refrigerator went out suddenly. James in appliances helped me with measurements to decide on replacement. Today two installers took less than 1 hour from arrival 10:48. Till 11:33 when they walked out the door. Amazing love LG and very happy with Lowe's so grateful. Removed old refrigerator and installed new LG Counter Depth 26.5 cubic square feet."

"Bought a hot water heater at a VERY reasonable price. Was ready the same day for pick up, only negative was the app/text/e-mail link to let Lowe’s know I was in the pick up parking spot did not work. I had to go inside but pick up desk was right there so it was a very small inconvenience. Definitely will be looking at Lowe’s for my next large house ware item."

"I visited Vernon Hills Lowe's customer service to pick a EGO mower that your employee Scott so superbly assisted me with. When I was meet with another extremely helpful associate. Yesenia who walked me through the operation and repaired workmanship of the unit. Her job was to provide me with my equipment and record my acceptance. I truly appreciate Yesenia's assistance in going ABOVE and BEYOND. It was a Great experience to visit Lowe's today."