Dunkin',

1201 S Naper Blvd, Naperville, IL 60540, United States

"Clean establishment with efficient drive-through, decent customer service. In particular, Nita is great- kind and courteous. She was great with my grandma, patient and respectful. Thank you Nita!!"

"Worst place ever !!! And they treat Poc with no respect!!!"

"I don’t understand why the cashier stands at the register and stares at me while I choose the donuts, and once I’m finished ordering, she will THEN go to the donuts to fill up the box. But the problem is that she doesn’t remember which donuts I just chose! And she’s very rude, plus I struggled to hear and understand her, so it’s frustrating that I now have to order everything all over again, all while the other 2 employees just stand there looking at me, making it an awkward experience (and I wasn’t yelling or making a scene, but I felt like they were looking at me like I had 2 heads or something). The solution is for the cashier to get the donuts AS I’m ordering! And for the other employees to either help her out or go do some other work. Not a good experience. No smiles. No customer service. Awkward af. Just bad all around. I won’t be going back!"

"Unfortunately this is the Dunkin closest to me…. But I am never greeted with good customer service or a pleasant smile. They always forget to give me my items , so I have to drive back and get it. The ladies who work there are very rude and look like they don’t wanna be there. I’ve only had one good experience with a guy who was the opposite of them who worked here. I wish he was there more often."

"Fast but dude literally doesn’t even speak when he checks you out doesn’t tell you price or anything. Also got a burnt sand which."