Dunkin',

1580 W Ogden Ave Suite 100, Naperville, IL 60540, United States

"the girl with black dress looks asian very rude and unmannered. 12/1/24 3:45pm"

"This location has very bad customer service , and my food was terrible. It was cold still and just thrown together. I’m not sure who the young lady is for morning cashier but she is very rude. I will not return to this location."

"Honestly I've never experienced bad service this bad multiple times I've had problems with the (bigger) female worker in the afternoons. I always ask for very light ice or no ice since I have sensitive teeth but every time the cup is filled to rim with ice I usually ask to take them out nicely this time she refused and told me to cancel my online order as an ex employee this request is not hard and easily fillable with coffee or milk for lattes so I didn't understand why she refused and to put the cherry on top my sandwiches were under cooked it is frustratingbecausemy order was over $50. I honestly recommend do not order through dunkin app in this restaurant just drive the extra mile for the next dunkin and hopefully they have a talk with the (bigger) female worker in the afternoons."

"the customer service at this location is horrible!! The food is not much better. They totally botched my order after asking me 4 times to repeat my order! They even left out 3 items that I paid for! It’s too long of a drive to go back so I’m just out of luck… so disappointing."

"This location is a corner store, easy to get to, free and easy parking in the front, has a drive thru. Also, they made my coffee really good. Their munkin' donuts were fresh and delicious too. We got glazed and powered sugar munckin's. She even asked if we wanted them in separate bags. Yes, please! Good service, clean store. Thumbs up!"